The Flatfox UX as well as the UI have been redesigned and modernised to improve product development as well as the use of the platform.
As a 10-year-old software, Flatfox had weaknesses in usability and visual scaling. This was reflected in functions that could not be found and therefore had a low utilisation rate, as well as in the more difficult conceptual work involved in expanding the product.
Our UX principles are based on the heuristics of the Nielsen Norman Group.
Fundamental adjustments had to be made so that the system status could be better communicated. The previous monochrome colour system was therefore supplemented with violet. Toasts were introduced in order to provide prompt feedback.
Standard patterns such as tooltips and info banners complement the communication with the user. Other functions such as " Create notes" have been completely revised to ensure consistency. The problem with the notes was that the function was divided into two separate functions and used different wording and had different functionalities depending on the context.
Der Nutzer wird neu besser durch die Software geführt. Zum Beispiel ein Modal, dass mehr als drei Schritten hat wird mit einem Stepper ergänzt, der den aktuellen Fortschritt visualisiert. Ebenfalls wurden Prozessschritte die zusammenhängend sind so verknüpft, dass sie anschliessend erledigt werden können, oder auf später verschoben werden können.
The interface as a whole has been revised. The listings are now visualised in a table and offer the user the option of showing and hiding information. This allows the user to customise the interface according to their needs.
Tabs were also introduced, in this example the "Chat", "Information" and "Checklist" tabs. The tabs enable a flexible UI both for the user and for product development. New functions can be integrated more easily than was possible in the old interface as a one-pager.